Privacy policy

Privacy Policy

Effective Date: July 2, 2026

HydroJet ("HydroJet," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or otherwise interact with us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely by our payment providers; HydroJet does not store full payment card information)

  • Order history

  • IP address

  • Device information

  • Browser type

  • Operating system

  • Website usage and analytics data

  • Cookies and similar technologies

  • Customer support communications

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Process payments

  • Provide customer support

  • Communicate regarding your orders

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send marketing emails and promotional offers where permitted by law or with your consent

3. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar technologies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Measure website traffic

  • Analyze website performance

  • Deliver personalized advertising

  • Improve your shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Advertising and Analytics

We may use third-party advertising and analytics providers, including services such as Google Analytics, Meta Pixel, TikTok Pixel, Pinterest Tag, and similar technologies to understand website performance, measure advertising effectiveness, and provide more relevant advertisements.

These providers may collect information about your interactions with our website in accordance with their own privacy policies.

5. AI-Generated Marketing Content

HydroJet may use artificial intelligence (AI) technologies to create or enhance promotional materials, advertisements, images, videos, graphics, voiceovers, and other marketing content displayed on our website or social media platforms.

The use of AI in our marketing does not affect how we collect, store, or process your personal information.

6. How We Share Information

We may share your information with trusted third parties, including:

  • Payment processors

  • Shipping and fulfillment providers

  • Customer support providers

  • Marketing service providers

  • Analytics providers

  • Fraud prevention services

  • Government authorities where required by law

We do not sell your personal information to third parties.

7. International Data Transfers

Because HydroJet serves customers worldwide, your personal information may be processed or stored in countries outside your country of residence.

Where required by applicable law, we take appropriate safeguards to protect international data transfers.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Privacy Rights

Depending on where you live, you may have rights including:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

  • Request a copy of your data where applicable

Residents of the European Economic Area (EEA), including Germany and France, may also have rights under the General Data Protection Regulation (GDPR).

Residents of certain U.S. states may have additional privacy rights under applicable state laws.

10. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective immediately upon posting on this website. The updated Effective Date will indicate the latest version.

14. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us using the contact information provided on our website.